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Retail & Services

Convenience Stores & Markets Coverage Guide

C-stores face high slip-and-fall frequency (spills, ice on entries), armed-robbery exposure (clerk injuries are WC), and tobacco/alcohol/lottery licensing risks. Many also have gas pumps — that adds pollution exposure.

Slip-and-fall + robbery
Critical — you almost certainly need this Important — most businesses in this trade should have it Situational — depends on your specific operations

Critical Coverage

General Liability

Covers third-party bodily injury and property damage claims

Critical
Typical limits: $1M/$2M

What it covers

Slip/fall (top loss type), robbery-related injuries to customers, advertising injury.

Common misconception

C-stores have one of the highest slip/fall claim frequencies in retail due to entry spills, ice, and rain runoff.

What it does NOT cover

Liquor (separate). Auto. Employment.

The gap — what happens without it

Customer slips on ice at entry — $42K medical claim. GL pays.

What drives your premium

Square footage, hours (24-hour higher), location, claims

Endorsements to ask about

Liquor liability if you sell beer/wine. Assault & battery sub-limit.

Workers' Compensation

Covers employee injuries and illnesses on the job

Critical
Typical limits: Statutory / $1M EL

What it covers

Robbery-related injuries (PTSD, assault), slip/fall, repetitive motion at register.

Common misconception

Late-night clerks face armed-robbery exposure — workplace-violence WC claims are real.

What it does NOT cover

Owner exemption.

The gap — what happens without it

Clerk held at gunpoint files PTSD claim — $30K. WC pays.

What drives your premium

Payroll, hours, location, claims

Endorsements to ask about

Workplace violence/PTSD.

Commercial Property

Covers your building, equipment, and inventory

Critical
Typical limits: $100K–$1M

What it covers

Building, fixtures, inventory. Lottery and tobacco licenses are sometimes scheduled.

Common misconception

Inventory turnover is high — schedule actual values not historical.

What it does NOT cover

Flood. Earthquake. Spoilage.

The gap — what happens without it

Walk-in cooler failure spoils $4K of food. Spoilage coverage pays.

What drives your premium

Building, inventory, fire suppression

Endorsements to ask about

Spoilage. Equipment breakdown. Robbery/burglary.

Important Coverage

Liquor Liability

Covers claims arising from serving alcohol

Important
Typical limits: $500K–$1M

What it covers

Dram-shop claims for off-premises alcohol sales (rare but possible in some states).

Common misconception

C-stores think only on-premises consumption creates dram-shop exposure. Some states extend liability for sales to obviously-intoxicated buyers.

What it does NOT cover

Service to minors.

The gap — what happens without it

Sale to a visibly intoxicated customer who causes fatal accident — $250K dram-shop suit. Liquor liability pays.

What drives your premium

Alcohol revenue, state law

Endorsements to ask about

Off-premises dram-shop coverage.

Business Interruption

Covers lost income when operations are disrupted

Important
Typical limits: 12 months

What it covers

Lost income from closure.

Common misconception

C-stores have low margins; closures are catastrophic.

What it does NOT cover

Pandemic.

The gap — what happens without it

Fire closes store 8 weeks — $90K lost income. BI pays.

What drives your premium

Revenue, restoration

Endorsements to ask about

Extended period.

Situational Coverage

Employment Practices Liability (EPLI)

Covers wrongful termination, discrimination, and harassment claims

Situational
Typical limits: $500K

What it covers

Employment claims; high turnover increases frequency.

Common misconception

Hourly workers file EEOC charges regularly.

What it does NOT cover

Wage/hour.

The gap — what happens without it

Terminated clerk files harassment charge — $25K. EPLI pays.

What drives your premium

Employees, state

Endorsements to ask about

Wage/hour.

Not sure what you need?

Text us your trade and state — we'll tell you exactly what coverages apply to your business and shop the market for the best rate.